Privacy Policy

PRIVACY POLICY

This Privacy Policy applies to this website (the “Website”) in addition to any other Platform (as defined below) made available by Imports Dragon to manage their business activities involving an interaction with you.

Without limiting foregoing, and for the sake of clarity, this policy applies to the following websites: importsdragon.com, importsdragoncontest.com.

Imports Dragon recognizes your right to privacy and is strongly committed to protecting the privacy of all users of this Website and any other Platform through which you communicate with Imports Dragon. The intent of this Privacy Policy is to detail our policies and procedures regarding the collection, use and disclosure of Personal Information you choose to share with Imports Dragon.

Your Consent

By providing your Personal Information to Imports Dragon, you consent to the collection, use and disclosure of your information by Imports Dragon in accordance with the terms of this Privacy Policy. If we, Imports Dragon, change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any changes to our Privacy Policy will be effective and binding on you immediately following the posting of such changes on this Website or any Platform that we make available to you. You agree to review our Privacy Policy from time to time. This Privacy Policy was last modified in March of 2024. Please also see our Website’s Terms of Use for other terms and conditions governing your use of our Website and our products and services.

Definitions

“Cookies” means small files sent to your browser from a web server and stored in your computer.

“Information of a Non-Personal Nature” means any non-confidential, non-proprietary and non-personal information derived from your use of this Website or any Platform that we make available to you, such as your Internet browser, domain name and referrer link.

“Personal Information” means personally identifiable information including, without limitation, your name, date of birth, street address, telephone number, and personal e-mail address.

“Platform(s)” means, other than this Website, any software program, software interface or other technology made available to you by Imports Dragon.

Information of a Non-Personal Nature

As a general policy, with the exception of IP addresses, no Personal Information is automatically collected by Imports Dragon from users of this Website or any Platform. Imports Dragon may gather and analyse IP addresses and certain Information of a Non-Personal Nature regarding usage of this Website or any Platform. Such data is used in an aggregate form to assist . Imports Dragon in determining general usage patterns and to administer, diagnose problems with, and fine tune the layout of this Website and Platform(s). We may share non-personal, summary, or aggregate customer data with partners and other third parties at our discretion.

Cookies

Imports Dragon may use Cookies to store and sometimes track information about your use of this Website or other Platform(s). In addition to improving the general layout of this Website and Platform(s), Cookies allow us to customize the browsing experience to meet each user’s individual preferences. Although most web browsers automatically accept Cookies, you can usually change your browser to prevent your browser from receiving Cookies or to notify you whenever you are sent a Cookie so that you may decide whether or not to accept it. If you decide not to accept a Cookie, you can still enjoy all of the features of this Website.

Collection of Personal Information

All Personal Information that is collected by Imports Dragon is collected voluntarily and knowingly in the context of your visit to Imports Dragon or through your interactions with this Website or any Platform made available to you.

Imports Dragon may collect the types of Personal Information described above notably in the following circumstances:

when you subscribe to mailing lists, newsletters and email communications;

when you participate in contests or promotions;

when you communicate with Imports Dragon to ask a question, submit a comment or file a complaint (customer service).

A large portion of the Personal Information that is collected through your interactions with Imports Dragon is, in fact, collected by third parties retained by Imports Dragon to assist in the performance of some of its business activities. Notably, but without limitation, Imports Dragon uses third parties that offer products or services that provide assistance in performing the following business activities: online email newsletter, online forms management, and online contests.

We may also collaborate with third parties who gather Personal Information or Information of a Non-Personal Nature in the following manners:

in order to benefit from certain features of Google Analytics including, without limitation, the creation of reports based on the saved impressions on the Google Display Network or providing the demographic data of Internet users and their interests; and

in order to collect, analyze and/or gather your Personal Information (such as Internet users’ IP address, gender, age and interests) in order to help us understand how visitors interact with this Website and Platform(s), in order for us to improve other products and services.

in order to provide weekly email to subscribers through MailChimp, when you provide your name, personal email, and other personal information that is stored on the MailChimp server.

in order to run contests and deliver prizes to winners of the Import Dragon Contests, Gleam.io stores personal information including name, address, and preferences.

Imports Dragon only authorizes its service providers and business partners that collect your Personal Information to process it to perform defined business activities on its behalf. It is however important to note that your use of certain functionalities that are managed by third parties and that are integrated to this Website or the Platform(s) may be subject to privacy statements, notices and terms of use that are separate and independent from this Privacy Policy. It is your responsibility to review these documents as they are made available for your review on the Platform(s), the whole in order to understand the practices and procedures of these third parties in relation to the management of your Personal Information. Imports Dragon has no control over these third parties and, as a result, Imports Dragon assumes no responsibility for the manner in which these third parties may collect, use, communicate, obtain or otherwise treat your Personal Information.

Imports Dragon shall use all commercially reasonable efforts to protect your Personal Information. If you do not want us to have access to your Personal Information, please do not provide it to us. When you do provide your Personal Information, you are authorizing us to use it in accordance with the terms of the Privacy Policy and any other applicable terms, including your right to limit our use of the Personal Information (see “Who to Contact” below).

Use and Disclosure of Personal Information

Imports Dragon may process your Personal Information to contact you by e-mail or otherwise, to respond to a communication received from you, to better understand you and how we can improve your experience with us, our products and services notably through survey results, or for other purposes that may be disclosed to you from time to time including, as an example only, to manage any contest/promotion. We may also match your Personal Information that you provide to us with other information contained in Imports Dragon databases.

We will not give, sell, rent, or loan any of your Personal Information to any third party outside of Imports Dragon (with the exception of third parties performing functions on our behalf who have an obligation to keep your information completely confidential or a third party who buys our business) unless you have authorized us to do so.

Imports Dragon reserves the right to process Personal Information where required to comply with applicable laws or lawful government requests or, in Imports Dragon ‘s reasonable opinion, to operate this Website or any Platform properly and securely, or to protect Imports Dragon or users of this Website or any Platform.

Your Personal Information may be stored on servers hosted in the United States or otherwise outside of Canada, for example by a third-party service provider, and such personal information may be subject to disclosure in accordance with applicable laws in such jurisdictions Imports Dragon takes all measures reasonably necessary to ensure that any Personal Information transferred outside of Canada is treated securely and in accordance with the data protection laws applicable in the jurisdiction in which the information is processed. Note however that these laws may not provide the same level of protection as Canadian privacy laws.

Security of Personal Information

Imports Dragon has implemented and applies reasonable administrative, technical and physical measures aiming to protect the Personal Information in its custody and control against unauthorized access, use, modification and disclosure.

Imports Dragon has personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

Imports Dragon also take special measures to assess the potential risks associated with the disclosure of your Personal Information. In the event of a security breach, i.e. if your personal information is lost, disclosed without your authorization or becomes accessible to an unauthorized person, we will inform you of such a breach if it involves a real risk of significant harm. For example, a real risk of significant harm includes bodily harm, humiliation, loss of professional opportunity, financial loss or identity theft. If the breach creates a real risk of significant harm, we will notify you directly as soon as possible. If we cannot notify you directly, we will notify you of the breach through public communication. We will provide you with the information you need to understand the importance of the security breach and take the necessary steps to reduce the risk of harm that may result therefrom. We will also report the security breach to government authorities and any other organization that we believe may reduce the risk of harm that may result from this breach. We keep a record of all security breaches. Following a security breach, Imports Dragon investigates its causes and reviews the protective measures in place to prevent future breaches.

A Note to Parents

Imports Dragon is very sensitive to privacy issues and is committed to protecting the online privacy of children and making the Internet safe for our users. As a result, no Personal Information should be submitted to or posted on this site by children under the age of 18 without their parent’s or guardian’s permission. In addition, if a user younger than 18 wishes to send us Personal Information, he or she must first give us his or her parent’s or guardian’s e-mail address so that we can obtain their permission or have the child’s parent or guardian consent on his or her behalf. No Personal Information will knowingly be accepted from a child under 18 before this permission is obtained. Be assured that Imports Dragon will not condition a child’s participation in any website activity on the child’s disclosure of more Personal Information than is reasonably necessary to participate in that activity.

If your child has already provided us with Personal Information, you may ask to see this information for the purpose of correcting it or ask us to delete this information from our records entirely (see “Who to Contact” below.)

Who to Contact

We welcome your feedback. If you have questions, comments or concerns about our Privacy Policy, or would like to do any of the following:

see Personal Information that you have already sent us so that you can correct, update or delete your Personal Information from our files;

once your child under 18 has sent us Personal Information, see that Personal Information so that you can correct, update or delete it;

once your child under 18 has sent us Personal Information, delete that Personal Information from our files;

ask that we not send you mailings or otherwise contact you; or

report any violation of this Privacy Policy.

If you have any questions or comments, please contact us :

To the attention of our Chief Privacy Officer, Brian Miller

protectionpii@importsdragon.com

Download our DPO statement here